HARMONY | RESPONSIBILITY | PROSPERITY
Home / Privacy Policy
Physical Address
Tiens Heath Products Co. (K) LTD
1st Floor, South Wing,
Hazina Trade Centre,
Moktar Daddah/Monrovia St.
CBD, Nairobi, Kenya.
2. Information about the collection of personal data
(1) In the following, we inform you about the collection of personal data when using our website. Personal data includes all data that can be personally related to you, such as name, address, email, user behavior.
(2) When you contact us by email, through the contact form, or social media, the data you provide (email address, name, and phone number) is stored by us to answer your questions. The legal basis for data processing is our legitimate interest in responding to your inquiry, as per Article 6(1)(a). f GDPR. If your contact is aimed at concluding a contract, an additional legal basis for processing is Article 6(1)(a). b GDPR.
Any data collected in this context will be deleted once it is no longer required, especially after completing the processing of the request, or restricted in processing if there are no legal retention obligations.
(3) If we use third-party service providers for certain functions of our offer or want to use your data for advertising purposes, we will inform you in detail at the respective points below. We will provide specified criteria for determining the storage period of personal data.
(2) When you contact us by email, through the contact form, or social media, the data you provide (email address, name, and phone number) is stored by us to answer your questions. The legal basis for data processing is our legitimate interest in responding to your inquiry, as per Article 6(1)(a). f GDPR. If your contact is aimed at concluding a contract, an additional legal basis for processing is Article 6(1)(a). b GDPR.
Any data collected in this context will be deleted once it is no longer required, especially after completing the processing of the request, or restricted in processing if there are no legal retention obligations.
(3) If we use third-party service providers for certain functions of our offer or want to use your data for advertising purposes, we will inform you in detail at the respective points below. We will provide specified criteria for determining the storage period of personal data.
3. Your rights
(1) In connection with your personal data, you have the following rights towards us:
– The right to information
– Right to rectification
– The right to restrict processing
– The right to object to processing
– The right to data portability
(2) You also have the right to complain to the competent data protection authority about the processing of your personal data by us.
– The right to information
– Right to rectification
– The right to restrict processing
– The right to object to processing
– The right to data portability
(2) You also have the right to complain to the competent data protection authority about the processing of your personal data by us.
4. Collection of personal data when visiting our website
(1) When using the website for informational purposes only, without registering or otherwise providing information, we only collect the personal data that your browser sends to our server. If you want to browse our website, we collect the following data, which is technically necessary for displaying the website and ensuring the stability and security of the connection (Legal basis is Article 6(1) S. 1 lit. f GDPR):
The following data is collected:
– IP address (anonymized)
– Date and time of the request
– Time zone difference to Greenwich Mean Time (GMT)
– Content of the request (specific page)
– HTTP access status/status code
– The amount of data transferred
– Website from which the request comes
– Browser
– Operating system and its interface
– Language and version of the browser software
(2) The data is deleted as soon as it is no longer necessary for the purpose of its collection. In the case of data collection for providing a website, this is the end of the respective session.
In the case of storing data in log files, this period is a maximum of seven days. Further storage is possible. In this case, the IP addresses of the users are deleted or anonymized, so that an assignment of the corresponding client is no longer possible.
The following data is collected:
– IP address (anonymized)
– Date and time of the request
– Time zone difference to Greenwich Mean Time (GMT)
– Content of the request (specific page)
– HTTP access status/status code
– The amount of data transferred
– Website from which the request comes
– Browser
– Operating system and its interface
– Language and version of the browser software
(2) The data is deleted as soon as it is no longer necessary for the purpose of its collection. In the case of data collection for providing a website, this is the end of the respective session.
In the case of storing data in log files, this period is a maximum of seven days. Further storage is possible. In this case, the IP addresses of the users are deleted or anonymized, so that an assignment of the corresponding client is no longer possible.
5. Use of cookies
- 1) In addition to the data mentioned above, cookies are stored on your computer when you use the website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which certain information flows to the entity that sets the cookie (here). Cookies on your computer cannot execute programs or transmit viruses. They are used to make the internet user experience more pleasant and efficient.
(2) Use of cookies
a) This website uses the following types of cookies, the scope and functionality of which are explained below:
– Temporary cookies (see b)
– Persistent cookies (see c)
b) Temporary cookies are automatically deleted when you close your browser. This includes in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.
c) Persistent cookies are automatically deleted after a specified duration, which may differ depending on the cookie type. You can delete cookies at any time in the security settings of your browser.
d) You can configure your browser settings according to your preferences, such as disabling the storage of third-party cookies or all cookies. Please note that in this case, you may not be able to use all the functions of this website.
6. Objection or complaint against the processing of your personal data
(1) If you have given consent to the processing of personal data, you can revoke this consent at any time. Such revocation does not affect the legality of processing your personal data after the revocation.
(2) If we process your personal data based on legitimate interests, you can object to the processing. These are cases where the processing is not necessary to fulfill a contract with you, as described in the following functional description. If you exercise such an objection, please explain the reasons why we should not process your personal data as we have done before. In case of your objection, we will review the situation and either stop or adjust the data processing, or show you our compelling legitimate reasons for continuing the processing.
(3) Of course, you can also object to the processing of personal data for advertising and data analysis purposes at any time.
7. Plugins for social networks
(1) If you have given consent for the processing of personal data, you can revoke this consent at any time. Such objection does not affect the legality of the processing of your personal data based on your consent prior to the revocation.
(2) If we process your personal data based on a balance of interests, you have the right to object to the processing. These are cases where the processing is not necessary for the performance of a contract with you, as described in the following functional description. When exercising such objection, we ask you to explain the reasons why we should not continue to process your personal data as we have done before. In the event of your objection, we will examine the situation and either cease or adjust the data processing, or present you with our compelling legitimate grounds for continuing the processing.
(3) Of course, you can object to the processing of personal data for advertising and data analysis purposes at any time.
8. Use of Google Analytics
(1) This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies," which are text files placed on your computer to help analyze how users use the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area before being transmitted. Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator.
(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
(3) You can refuse the use of cookies by adjusting the appropriate settings in your browser. However, please note that if you do this, you may not be able to use all the features of this website. You can also prevent Google fr om collecting and processing data generated by cookies related to your use of the website (including your IP address) by downloading and installing a browser plugin available at the following link: Google Analytics Opt-out Browser Add-on.
(4) This website uses Google Analytics with the "_anonymizeIp()" extension. As a result, IP addresses are processed in a shortened form, eliminating personal reference. If there is a personal reference in the data collected about you, it is immediately excluded, and the personal data is promptly deleted.
(5) We use Google Analytics to analyze and regularly improve our website. This allows us to enhance our offering and make it more interesting for you as a user. For exceptional cases wh ere personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
The legal basis for using Google Analytics is Art. 6 Para. 1 lit. f GDPR.
Personal data is deleted or anonymized at the latest after 14 months.
(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
(3) You can refuse the use of cookies by adjusting the appropriate settings in your browser. However, please note that if you do this, you may not be able to use all the features of this website. You can also prevent Google fr om collecting and processing data generated by cookies related to your use of the website (including your IP address) by downloading and installing a browser plugin available at the following link: Google Analytics Opt-out Browser Add-on.
(4) This website uses Google Analytics with the "_anonymizeIp()" extension. As a result, IP addresses are processed in a shortened form, eliminating personal reference. If there is a personal reference in the data collected about you, it is immediately excluded, and the personal data is promptly deleted.
(5) We use Google Analytics to analyze and regularly improve our website. This allows us to enhance our offering and make it more interesting for you as a user. For exceptional cases wh ere personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
The legal basis for using Google Analytics is Art. 6 Para. 1 lit. f GDPR.
Personal data is deleted or anonymized at the latest after 14 months.
9. YouTube-Video-Integration
(1) We have embedded YouTube videos in our online offering, which are stored on http://www.YouTube.com and can be played directly from our website. These videos are embedded in "extended data protection mode," meaning that no data about you as a user will be transmitted to YouTube unless you play the videos. Only when you play the videos, the data mentioned in paragraph 2 will be transmitted, over which we have no influence – this is only possible for our own videos.
(2) By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned in Section V of this statement is transmitted. This happens regardless of whether YouTube provides a user account through which you are logged in or whether such a user account exists. If you are logged in with a Google account, your data will be directly associated with your account. If you do not want the association with your YouTube profile, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research, and/or the design of its website to meet users' needs. Such evaluation takes place, in particular (even for non-registered users), to provide personalized advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and to exercise this right, you must contact YouTube.
(3) Further information about the purpose and scope of data collection and its processing by YouTube can be found in the Privacy Policy. There, you will also find additional information about your rights and settings options to protect your privacy: https://www.google.de/intl/de/policies/privacy. Google processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
10. Google-Map-Integration
(1) We use Google Maps on this website. This allows us to display interactive maps directly on the site and gives you the opportunity to use convenient search functions.
(2) By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned in Section V of this statement is transmitted. This happens regardless of whether Google provides a user account through which you are logged in. If you are logged in with a Google account, your data will be directly associated with your account. If you do not want the association with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research, and/or the design of its website to meet users' needs. This evaluation takes place mainly (even for non-registered users) for the provision of personalized advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and to exercise this right, you must contact Google.
(3) Further information about the purpose and scope of data collection and its processing by the plugin provider can be found in the privacy policies of this provider. There, you will also find additional information about your rights and settings options to protect your privacy: http://www.google.de/intl/de/policies/privacy. Google processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
(2) By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned in Section V of this statement is transmitted. This happens regardless of whether Google provides a user account through which you are logged in. If you are logged in with a Google account, your data will be directly associated with your account. If you do not want the association with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research, and/or the design of its website to meet users' needs. This evaluation takes place mainly (even for non-registered users) for the provision of personalized advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and to exercise this right, you must contact Google.
(3) Further information about the purpose and scope of data collection and its processing by the plugin provider can be found in the privacy policies of this provider. There, you will also find additional information about your rights and settings options to protect your privacy: http://www.google.de/intl/de/policies/privacy. Google processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
11. AddThis-Plugins
(1) Our website also contains AddThis plugins. These plugins enable you to bookmark or share interesting content with other users. Through these plugins, we offer you the opportunity to interact with social networks and other users, allowing us to improve our offering and make it more interesting for you as a user.
The legal basis for using the plugins is Art. 6 Para. 1 S. 1 lit. f GDPR.
(2) Through these plugins, your internet browser establishes a direct connection to the AddThis servers and selected social network or bookmarking services. The recipients receive information about your access to the corresponding subpage of our online offering and the information mentioned under point V of this statement. This information is processed by AddThis servers in the United States. When you submit content from our website to social networks or bookmarking services, a link can be established between your visit to our website and your user profile on the respective network. We have no influence on the data collected and processing operations, nor are we aware of the full extent of data collection, the purposes of processing, or the storage periods. We also have no information on the deletion of the data collected by the plugin provider.
(3) The plugin provider stores your data as usage profiles and uses them for advertising, market research, and/or the design of its website to meet users' needs. This evaluation takes place mainly (even for non-registered users) for the provision of personalized advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and to exercise this right, you must contact the respective plugin provider.
(4) If you do not want to participate in this process, you can object to data collection at any time by setting an opt-out cookie for the future: http://www.addthis.com/privacy/opt-out. Alternatively, you can set your browser to prevent the storage of these cookies.
(5) For more information about the purpose and scope of data collection and its processing by the plugin provider, as well as additional information about your rights and settings options to protect your privacy, please visit: AddThis LLC, 1595 Spring Hill Road, Suite 300, Vienna, VA 22182, USA, www.addthis.com/privacy.
12."We store personal data
- unless specified otherwise - only for as long as necessary for the purposes of their processing or until your consent is revoked. If legal retention obligations must be complied with, the retention period for some data, irrespective of the processing purposes, may be up to 10 years."
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